Accessibility

We look forward to welcoming you to Salford Museum and Art Gallery.

Salford Museum and Art Gallery is committed to improving the experience of visitors with a diverse range of needs. Inclusive and accessible features can be found on our website and throughout our spaces, but we are aware that more needs to be done and we welcome feedback from visitors with lived experience to help us improve our service. Please contact us with your feedback by emailing salford.museum@scll.co.uk or calling 0161 778 0800.

To help plan your visit:

Our website has the accessibility software Recite Me embedded, which has a toolbar with a range of options to aid access. This includes a screen reader, options to change the colour and font size and many other features.

If you would like to know more about what to expect when you visit us please have a look at our social story.

If you would like further help please email salford.museum@scll.co.uk or call 0161 778 0800.

Parking:

• We have three accessible parking spaces for blue badge holders adjacent to the museum entrance (max stay for these spaces is up to 3 hours) 

Access around the building and facilities

• Ramp into the building for wheelchair and pram access, as it is a little steep, please call reception on 0161 778 0800 if you need assistance
• A lift is available which provides step free access to all floors, the lift entrance is 90 cm wide, the depth of the lift is 138 cm
• Adequate seating is located throughout

D/deaf and hard of hearing 

• Hearing Induction Loop at Reception
• Portable Hearing Induction Loop system available for tours/talks if booked in advance, please email salford.museum@scll.co.uk
• Staff trained in D/deaf awareness
• A digital tour in BSL

Blind and visual impairments:

• Large print map at reception
• Tactile statues
• Lark Hill Place is dimly lit to protect the collections, but you are welcome to borrow a lantern
• An audio described digital tour 

Assistance dogs:

We welcome individuals with an assistance dog and can provide water should your dog get thirsty

Toilets:

• We have 1 accessible toilet, which also has baby changing facilities (you can use your own Radar Key or borrow one from reception)

Neurodiversity

Sensory:

• We have child and adult sized ear defenders which you can borrow upon arrival
• Lark Hill Place has an audio soundscape and some of our temporary exhibitions may have a sound element
• Borrow a sensory bag from Reception to help your child feel more comfortable in our spaces.

Quieter times:

In term time we have school bookings, so it is usually quieter on a weekday after 2pm, however do please contact the museum in advance of your visit on 0161 778 0800 or email salford.museum@scll.co.uk, so that you can be advised when a quieter time to visit will be.

Choosing boards:

We have some non-verbal choosing boards which you can borrow on arrival.