FAQ’s

Planning a visit? Find answers to some of our most frequently asked questions, from opening times, parking and accessibility to facilities, family visits and what’s on.

Can’t find what you’re looking for? Get in touch with our friendly team and we’ll be happy to help.

Email us

Do I have to pay to enter?

We are a free museum! All donations are welcome.

When are you opwen?

Monday – Café and shop open only 9.30am – 4pm
Tuesday to Friday – Whole building 9.30am – 4pm. Please note Lark Hill Place opens to the public at 11.30am to allow for school visits first thing.
Saturday & Sunday – Whole building open 11.30am – 4pm.

How do I visit the Local History Library?

The local history library is located within Salford Museum and Art Gallery, but has slightly different opening hours, and some sessions require pre-booking. Learn more.

Where can I park?

Salford Museum and Art Gallery has a pay and display car park outside the building with 3 accessible spaces. The car park can be busy when the university is teaching, additional pay and display parking is available at the University of Salford’s Irwell Place car park opposite.

Find out more about parking via our Planning a Visit page.

Can I park for free with a Blue Badge?

Yes. Visitors with a valid Blue Badge can park free of charge for up to 3 hours in our car park.

We have 3 designated accessible parking bays, which are available for Blue Badge holders. However, if these bays are occupied, you can also park in any other car park bay with a valid Blue Badge.

Please ensure your Blue Badge is clearly displayed while parked.

Can I visit by tram or bus?

We are a 2 minute walk from Salford Crescent train station and have bus stop outside the museum. Find out more about how to get here by tram or bus via our Planning a Visit page.

Can I come by bike or scooter?

We encourage visitors to come to us on bikes or scooters. These need to be left at the bike stand in the car park and can not be ridden in building.

Visiting with a baby

We have baby changing stations available the toilets – we also have a limited supply of nappies available if needed, please ask at reception.
We welcome breastfeeding throughout the building.
Unfortunately we do not have space for a buggy park at the hall but you are welcome to take your buggy around with you.

Quiet times

If you would like to visit when we are quieter this tends to be from 2.30 – 4.00pm in term time.

General

We want everyone to feel welcome at Salford Museum and Art Gallery and enjoy everything this remarkable historic building has to offer. We’re committed to making your visit as accessible and enjoyable as possible, and we’ve provided information about our facilities, access, and available support to help you plan your visit with confidence.

If you have any questions or specific access requirements before you visit, our friendly team will be happy to help.

See our Accessibility page for more information.

Toilets

We have male, female and accessible toilets. We do not have a changing room space.

Mobility Scooters

The museum has some narrow doorways and corridors and tight corners due to the age of the building. This can make it difficult to navigate mobility scooters around the whole building.

Navigating the building

The building has some changes in flooring – some areas are carpeted, some vinyl and there are vinyl cut ‘cobbles’ in the Victorian Street, The street has a flagged curb running around the shops and is dimly lit to protect the objects from light damage,. The corridors and doorways can be narrow in places. There are maps available at reception.

If you have any questions please call us on 0161 778 800 in advance of your visit.

Lifts

We have a passenger lift to access the 1st floor.

Do you have a café?

We have a café offering sandwiches, baked potatoes, soup, teacakes, wrapped snacks and a delicious range of cakes during our opening hours. We serve a range of teas and fresh coffee. Please call 0161 778 0806 or email salford.museum@scll.co.uk to make a reservation.

Can I bring a picnic?

During weekdays in holiday periods we provide an areas to eat your own food in the Park Gallery but we cannot guarantee an available space outside of this time. Peel Park is just behind the museum and art gallery with lots of open space for picnics.

What souvenirs can I buy?

We have a shop stocking souvenirs including Salford themed merchandise, items by local craftspeople, pocket money toys, books and giftware. All sales go back to support the museum

Do you have a defibrillator on site?

Yes, we have a defibrillator at reception which was kindly funded by the friends of Salford Museums Association.